Shipping Policy

Last updated: 23 March, 2026

At Okoa Home, we aim to provide a reliable and transparent delivery experience. Clear shipping information helps you understand exactly what to expect when placing an order. We offer free shipping on all orders within the United Kingdom.

Shipping Locations

This shipping policy applies to all orders delivered within the United Kingdom. At this time, we only ship to customers located in the UK.

Delivery Timeframes

Delivery times are estimates and may vary depending on demand, location, and external factors. Our standard delivery process is as follows:

Order cut-off time is 5:00 PM (GMT+00:00). Orders placed after this time will be processed on the next business day.

Handling time is typically 1–2 business days (Monday to Friday, excluding public holidays).

Shipping transit time is generally 6–9 business days (Monday to Friday).

The total estimated delivery time is approximately 7–11 business days, including both handling and transit.

Please note that delays may occur during peak periods or due to courier-related issues.

Delivery Partners

We work with reliable courier services across the United Kingdom. Depending on your location and order size, delivery may be carried out by one of the following carriers:

Royal Mail
Evri
Yodel
DPD
UPS
FedEx

Shipping Costs

We offer free shipping on all orders within the United Kingdom. There is no minimum order value required to qualify for free delivery.

Delivery Issues

If you experience any problems with your delivery, such as delays or a missing parcel, please contact our support team as soon as possible. We will do our best to investigate and resolve the issue promptly.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking details. You can use this information to follow your parcel until delivery.

Need Help?

If you have any questions about shipping or delivery, please visit our FAQ page or contact our support team at support@okoahome.com We are always happy to assist you.