Payment Policy

Last updated: 23 March, 2026

These Billing Terms & Conditions explain how payments and transactions are handled on okoahome.com. By placing an order through our website, you agree to the terms outlined below.

Accepted Payment Methods

At Okoa Home, we offer secure and convenient payment options to ensure a smooth checkout experience. We currently accept major payment methods, including credit and debit cards (such as Visa and MasterCard), as well as PayPal, Apple Pay, and Google Pay.

All payments are processed in British Pounds (GBP).

Payment Processing

Payment is required at the time of placing your order. Orders will only be confirmed, processed, and dispatched once full payment has been successfully received.

If a payment is declined, incomplete, or fails for any reason, the order will not be processed.

Pricing and Currency

All prices displayed on okoahome.com are shown in British Pounds (GBP). Prices may be updated at any time without prior notice.

Any applicable taxes or additional charges will be clearly displayed at checkout before payment is completed. We offer free shipping on orders within the United Kingdom unless stated otherwise.

Secure Payments

We use secure technology and trusted payment providers to ensure all transactions are processed safely.

Okoa Home does not store any credit card details or sensitive payment information. All payment data is handled directly by certified third-party payment processors.

Refunds and Chargebacks

Refunds are issued in accordance with our Refund & Return Policy.

If a chargeback is initiated without first contacting our support team, we reserve the right to dispute the claim and provide relevant evidence to the payment provider.

For any billing-related questions or concerns, please contact us at support@okoahome.com and we will assist you as soon as possible.