Terms of Service

Last updated: 23 March, 2026

These Terms of Service describe the rules and conditions under which Okoa Home provides access to its website and services.

Overview

This website is operated by NWR Products. Throughout the site, the terms “we”, “us”, and “our” refer to Okoa Home. By accessing our website or placing an order, you agree to be bound by these Terms of Service, as well as any additional policies referenced on this site.

These Terms apply to all users of the website, including visitors, customers, and anyone interacting with our services. If you do not agree with these Terms, you should not use our website or services.

Online Store Terms

By using this website, you confirm that you are at least the legal age of majority in your country of residence, or that you have permission from a parent or legal guardian. You agree not to use our products or services for any unlawful purpose or in violation of applicable laws.

General Conditions

We reserve the right to refuse service to anyone at any time for any reason. Your information (excluding payment details) may be transferred across networks. All payment data is securely encrypted during transmission.

Accuracy of Information

We aim to ensure all information on our website is accurate and up to date. However, we are not responsible for any inaccuracies, omissions, or outdated content. The information provided is for general purposes and should not be solely relied upon.

Changes to Services and Prices

Prices and product availability may change without notice. We reserve the right to modify or discontinue any part of our services at any time.

Products and Availability

Certain items may only be available online and may be limited in quantity. All products are subject to our Refund & Return Policy.

Billing and Account Information

We reserve the right to refuse or cancel any order. You agree to provide accurate and complete billing and account information when placing an order.

Optional Tools

We may provide access to third-party tools that we do not control. Your use of such tools is entirely at your own risk.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

User Submissions

If you submit feedback, suggestions, or other content, you grant us the right to use, modify, and share that content without restriction. You agree not to submit unlawful, harmful, or misleading material.

Personal Information

Your submission of personal data is governed by our Privacy Policy.

Errors and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions on our website and to update information at any time without prior notice.

Prohibited Uses

You may not use our website or its content for unlawful purposes, to violate any laws, to distribute malicious software, or to engage in any activity that could harm our services or other users.

Disclaimer and Limitation of Liability

Our services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free service. To the fullest extent permitted by law, Okoa Home shall not be liable for any damages arising from the use of our website or products.

Indemnification

You agree to indemnify and hold harmless Okoa Home and its affiliates from any claims, damages, or expenses resulting from your breach of these Terms or violation of any law or third-party rights.

Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Termination

These Terms remain in effect unless terminated by either you or us. We may suspend or terminate your access to the website if you violate these Terms.

Entire Agreement

These Terms, together with our other policies, form the complete agreement between you and Okoa Home regarding your use of our services.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Changes to These Terms

We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

Contact Information

Website Name: okoahome.com
Business Name: NWR Products

Business Address:
Voordijk 500
2993 BE Barendrecht
Netherlands

Warehouse Address:
Millow, Dunton
Biggleswade SG18 8RH
United Kingdom

Email: support@okoahome.com
Phone Number: +44 7988 522884

Dutch Chamber of Commerce (KvK) Number: 96532114
Dutch VAT Number: NL005215291B75

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00)

We aim to respond to all enquiries within 1–2 business days.